ONLINE APPOINTMENT BOOKING
You can now book an appointment online and request services (such as a repeat supply of the mini pill or request someone to call you back). You can also order a full STI home screening kit. Please visit: https://sunderland.liliehub.health/
If you are aged 16+ and live in Sunderland, and have no symptoms but would like a test for Chlamydia and Gonorrhoea, you can get a free home testing kit at: https://www.sunderlandsexualhealth.nhs.uk/services/chlamydia-testing.
Alternatively, you can call us on 0191 5699966 to make an appointment.
IMPORTANT INFORMATION
Please note we are currently experiencing a high number of calls and longer than normal hold times on our phone lines. Our apologies for any inconvenience this may cause.
We no longer offer drop in clinics. To access the service, please telephone (0191) 569 9966 and you will be added to our assessment list. You will receive a call that day from one of our Sexual Health Team, who will assess you and offer advice and an appointment, if necessary, at a time to suit you.
Our clinic opening times (appointment only) are the following:
- Monday, Tuesday and Wednesday: 9am to 8pm (last appointment 7.15pm).
- Thursday: 1pm to 8pm (last appointment 7.15pm).
- Friday: 9am to 5pm (last appointment 4.15pm).
- Saturday: 9am to 1pm (last appointment 12.15pm
Read some of our Frequently Asked Questions and their answers #InTheKnow
- Can I take an STI test when I'm on my period?
- Can I take an STI test when I'm pregnant?
- What happens if I have an infection?
- Who will see my results?
- How accurate/reliable are the results?
- Do you test for BV (Bacterial Vaginosis)?
- How will I receive my STI test results?
- Who will deliver my test kit?
- When should I just go straight to the clinic?
- What if I don't want to be tested for all four STIs?
- Do I have to do the blood test?
- Can I request to be forgotten?
- Will my results be shared with anyone else?
- If I have an STI will I have to go to a sexual health clinic?
- What is the relationship between SH:24 and the NHS?
- What if I lose my mobile phone before I get my results?
- Do you test for Hepatitis B and/or Hepatitis C?
- What is a discordant result?
- What should I do if my test kit does not arrive?
- What if I don't have a smart phone?
- Should I let my previous partners know if I have an STI?
- What testing platforms do SH:24 use?
- Can I find out more about HIV testing?
- How secure is the SH:24 website?
- Why do you need these samples?
- Is SH:24 compliant with the General Data Protection Regulation?
- What if I am transgender or transexual - which gender should I choose?
